804.378.5010 | Toll free 866.320.7447
Partnering with you to improve your cash flow

MRA is unique because we do more than just file insurance. We aggressively work your accounts by following up with insurers and patients to help resolve unpaid balances.

Contact Us
Ask a question?

How our Medical Billing and Claims Process Works

We are the link between your practice, the insurance company and the patient. We provide peace of mind with our medical billing knowledge and expertise.  Your time is valuable and you want to dedicate time and resources to your patients.  MRA handles the business hassles of medical billing so you can focus on your vital role as a healthcare provider.

Whether you choose traditional billing or EMR, MRA analyzes your process to streamline steps and maximize efficiency and savings.

New Clients

During the client service initiation process, MRA evaluates and validates the practice's reimbursement cycle. This valuable process identifies gaps in the current cycle and potential opportunities to increase practice revenues.

  • Evaluation Phase: We examine your existing insurance claims management cycle and fee structure to target improvements which make processes more efficient
  • Recommendations: MRA reviews your practice needs then provides recommendations suitable to your medical specialty.
  • Validation: MRA inspects the procedure codes you use for accuracy and the appropriate level of service and reimbursement.
  • Implementation: MRA consults with you to determine a process for integrating with our services so the transfer process is seamless. Claims are not lost in the conversion.

What we offer

  • Create, update and retain patient accounts including data entry, patient registration, charge entry, posting of payments and contractual write offs.
  • File insurance claims electronically where available and submit with supporting documentation
  • Accounts Receivable Management
  • Electronic Funds Transfer (EFT) is available from many insurance companies to your practice’s bank account.
    • Aetna
    • Anthem
    • Cigna
    • Mailhandlers
    • Medicaid
    • Medicare
    • Optima
    • Optimum
    • RR Medicare
    • Sentara
    • Southern Health
    • Tricare North
    • UHC
    • VA Premier
  • For non-EFT payments, we deposit funds into your bank account. Deposit receipts are faxed, mailed or delivered by courier to you.
  • Once we have collected all money for which an insurer is responsible, we follow up with statements and if necessary, dunning letters (overdue payment correspondence)
  • We are not a collections agency but perform soft collections, which means we contact patients personally who may need to set up a payment plan.
    Quick Navigation

    Did you know that MRA is a member of the Better Business Bureau?  Take a
    look at our A+ rating and request a
    quote today!


    Our Brochure
    Medical Reimbursement Associates, Inc. BBB Business Review
    MRA operates in Richmond VA and serves surrounding areas including: Short Pump, Glen Allen, Mechanicsville, Charlottesville, Chesterfield, Chester, Colonial Heights, Henrico, Petersburg, Hopewell, Midlothian, Gloucester, Fredericksburg, Innsbrook, Hanover, Brunswick, New Kent, Buckingham, Cumberland, Farmville, Fluvanna, Powhatan, VA 23226, 23235, 23225, 23116, 23061, 22908, 23112, 23113, 23114