804.378.5010 | Toll free 866.320.7447
Partnering with you to improve your cash flow

MRA is unique because we do more than just file insurance. We aggressively work your accounts by following up with insurers and patients to help resolve unpaid balances.

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Back office services including:

  • Coding
  • Billing
  • Insurance filing
  • Accounts Receivable Management
    • Reconciling accounts
    • Contacting slow paying patients
    • Sending dunning letters
  • Setting up patient payment plans
  • Lockbox Deposits
  • Credentialing and enrollment with third-party payers

Services for Healthcare Providers

Our goal is to make billing hassle free and to code your reimbursements correctly so you see the most revenue for the services you provide.

We see ourselves as an extension of the practice and your patients are treated with courtesy and respect while adhering to HIPAA regulations. We start by assigning an MRA account manager to your practice so you develop a relationship, have a point person to call and get the benefit of a tailored and streamlined process that works the way you work.

Why Outsource Medical Billing Services?

  • Healthcare industry averages show 20%-35% of submitted claims are rejected due to typos, errors, improper coding and omissions.
  • 98% of the first time claims we submit for our clients are accepted by third party payers (insurance companies, Medicare, Medicaid, etc.)
  • MRA effectively reduces the insurance company denials and rejection rates
  • All claims are filed electronically with insurance companies who accept electronic claims
  • Net collections are over 97% and this improves days in accounts receivable rates and increases your profit margin.
  • In-house billing is a large overhead expense. The MRA alternative offers superior service at a cost that fluctuates at the same rate as your business.
  • On average our clients generally experience quick receivables turnaround.  Cash flow is improved by filing electronically as  Medicare payments are received within 14 days and Anthem Blue Shield within 7-10 days

So what is this going to cost me?

Our payment is based on a contingency fee which is based on a percentage of collections, net of refunds, returned checks and insurance retractions.

This fee does cover all expenses associated with the billing and collecting of your accounts receivable. We don’t rack up additional charges for patient statements or computer upgrades. We simply invoice after the month has been reconciled and closed out.

This method of payment keeps us on our toes so we have the incentive to code correctly and recover the most revenue.

What is the payoff to outsource medical billing?

  • Be free of dealing with the hassles of insurance companies, billing and coding process, and patient follow up.
  • You don’t have to hire and oversee a billing department, saving you HR expenses and personnel hassles.
  • Peace of mind that billing is handled by a reputable company with an established track record.
  • Costly errors are reduced to maximize your earning potential. Experience matters.
  • Each client has their own Account Manager. Your office and your patients speak with the person assigned to your practice.
  • As your practice transitions to electronic medical records, we will partner with you during the transition to help you meet federal mandates of EHR, e-prescribing and PQRI (Physician Quality Reporting Initiative).

We stand out from the rest

  • We work the accounts as if the money was ours. It is more than just filing claims, sending bills and hoping for payments.
  • We are not a collection agency but we contact patients to resolve unpaid balances and set up budget plans.
  • We intercede for the patient with their insurance company to resolve denials and rejected claims (we get on the phone with your patient and the insurance company)
  • We see ourselves as an extension of the practice and your patients are treated with courtesy and respect. Privacy is a top priority.
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Medical Reimbursement Associates, Inc. BBB Business Review
MRA operates in Richmond VA and serves surrounding areas including: Short Pump, Glen Allen, Mechanicsville, Charlottesville, Chesterfield, Chester, Colonial Heights, Henrico, Petersburg, Hopewell, Midlothian, Gloucester, Fredericksburg, Innsbrook, Hanover, Brunswick, New Kent, Buckingham, Cumberland, Farmville, Fluvanna, Powhatan, VA 23226, 23235, 23225, 23116, 23061, 22908, 23112, 23113, 23114